Vagaro Office
Industry News

Beauty Business Management App Grows with New UK Office

by charlottegw / last updated June 23, 2022

Vagaro, a comprehensive business management software and app for the beauty, fitness, and wellness industries, recently opened a new office in Stevenage, England to address increasing global customer demand and to foster stronger customer relationships in the UK.

The rapidly growing tech company hopes to leverage the area’s abundance of UK transport links, which connect the office to a great pool of talent.

With the opening of these offices, Vagaro maintains a strong commitment to a consistent global customer experience. As such, it is currently training its UK employees in support, sales, and learning development – in accordance with the same standards as its headquarters in Dublin, California.

Throughout the coming weeks, Vagaro plans to meet with various international customers, both at virtual and physical events, to develop closer relationships with the users of its platform.

Well invested in the customer’s voice, the team behind the beauty business management app aims to spread awareness of the brand whilst also learning the unique needs and wants of the UK audience.

Discussing the new office, UK Managing Director, Jason Downes, says: “We’re eager and excited to have a physical presence in the UK as demand for our services across the world continues to grow. Our key desire is to make sure our worldwide users feel heard, acknowledged, and most importantly, supported.”

Vagaro Office

Downes adds: “In fact, our commitment to ensuring we address our customers’ needs and pain points is so strong that we’ve actually hired one of our star UK users, Tom Mason-Smith, Founder and CEO of the Fit Collective, as our Head of Customer Success.”

Additional key hires include International Marketing Lead, Sofia Qureshi, to spearhead marketing strategies customised to the platform’s international audiences.

The company offers 24/7 global support to its users and will be offering special discounts for business owners across the UK marketplace in the coming months.

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