Salon Management

There are so many elements to running a salon business, including HR issues, business strategies and goal setting. We turn to experts in salon management for their advice on everything from effective retail and merchandising to how to motivate, manage and reward their teams. 

5 Easy Ways to Retain Good Staff and Star Talent in the Salon

Last updated January 30, 2019

After you put in the time, effort and investment to hire the best employees possible, you need to keep them satisfied. Here are Liz McKeon’s top five ways to retain salon staff.  1. Get to know your staff Always greet people by their name, letting them know that you know exactly who they are and that Read More

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How to be a Successful Business Director of a Salon

Last updated January 30, 2019

Current Business Director of the Year Janet Maitland of Janet Maitland Hair Excellence Salons in Durham shares the secrets behind her success as a salon business director. How did it feel to win Business Director of the Year at the British Hairdressing Business Awards? I was delighted to win, especially as I’m the first independent Read More

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This is Why Patch Testing is So Important

Last updated January 14, 2019

In the hair and beauty industry personal injury claims are on the rise. Changes in English law have meant the “no win no fee” solicitors are looking for a new client base to replace the downturn in whiplash claims. With claims settlements averaging at £12,000 for a lash tint and as much as £35,000 for Read More

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Is Profit-Sharing the Future for Successful Salons?

Last updated December 7, 2018

Distributing profits as a percentage of annual pay is common practice in many industries but not in the professional hairdressing sector. Here Penny Etheridge talks about how salons could benefit from the a profit-sharing scheme. We all recognise that today’s landscape is dramatically different to the one faced by the hair industry five years ago. Read More

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Can a Disclaimer Reduce Liability in the Salon?

Last updated December 13, 2018

In the hair and beauty industry a disclaimer is often used by a therapist to avoid or limit their liability if something goes wrong during a treatment. The definition of a disclaimer is ‘any statement intended to specify or delimit the scope of rights and obligations that may be exercised and enforced by parties in Read More

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How To Open your Own Salon – Free Practical Advice from Versum

Last updated November 15, 2018

Opening a salon is a major move in becoming an entrepreneur in the thriving world that is the hair industry. However, knowing the steps to take and where to start isn’t something that is necessarily intuitive when it comes to building a business from scratch. That’s where Versum is at hand. The salon and spa software Read More

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3 Ways To Keep Your Salon Team Happy

Last updated November 5, 2018

Business coach and lecturer, Penny Etheridge shares her 3 tips for employers, on how to build, motivate and keep a salon team happy. Recent studies on employee retention have found that recognition and personal growth are top motivators for employees, before wages. Penny agrees that money is low down the pecking order and here she Read More

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What the Autumn Budget 2018 Means for the Hairdressing Industry

Last updated October 30, 2018

The Autumn budget contained some good news for the hairdressing industry on apprenticeship costs, business rates and VAT but also announced inflation-busting increases to the National Living Wage/National Minimum Wage. This was the final budget presented by Philip Hammond before the UK leaves the European Union. Below are the four areas that are most relevant to the hairdressing Read More

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