There are so many elements to running a salon business, including HR issues, business strategies and goal setting. We turn to experts in salon management for their advice on everything from effective retail and merchandising to how to motivate, manage and reward their teams.
The National Hairdressers Federation (NHF) has warned salons and hairdressers about the rise of invoice fraud. This is a practice where criminals pretend to be a regular supplier and persuade a business owner to change their bank account details. According to the NHF / NBF, four in 10 businesses are not aware of invoice fraud Read More
A new study has found that 85% of UK consumers prefer to shop in store, despite the convenience offered by online shopping. This research could suggest that an omni-channel approach should be a feature in your salon retail business plan. A survey of 1,056 UK adults carried out by leading digital marketing agency, Marketingsignals.com, revealed that 85% Read More
Your salon is a reflection of the team within it making it incredibly important to ensure yourself and your team feel fulfilled. This is where mindfulness comes in handy. Being aware and considerate towards your team’s feelings and attitudes allows for easy improvements to motivation and group dynamics. Not sure where to start the process? SESH Read More
Award-winning salon owner Phil Smith of Smith England in Salisbury explains why selling off his franchises and opening a not for profit salon was one of the best decisions he’s ever made. “I didn’t start off thinking that not for profit was the way forward. It’s definitely something I’ve learnt over time, through experience and Read More
After you put in the time, effort and investment to hire the best employees possible, you need to keep them satisfied. Here are Liz McKeon’s top five ways to retain salon staff. 1. Get to know your staff Always greet people by their name, letting them know that you know exactly who they are and that Read More
Current Business Director of the Year Janet Maitland of Janet Maitland Hair Excellence Salons in Durham shares the secrets behind her success as a salon business director. How did it feel to win Business Director of the Year at the British Hairdressing Business Awards? I was delighted to win, especially as I’m the first independent Read More
In the hair and beauty industry personal injury claims are on the rise. Changes in English law have meant the “no win no fee” solicitors are looking for a new client base to replace the downturn in whiplash claims. With claims settlements averaging at £12,000 for a lash tint and as much as £35,000 for Read More
Losing a key member of staff and having to find someone new can be a challenge – but how do you make sure you attract the right staff in your salon? So we asked Liz McKeown to share her insights on how to identify and retain the best fit for your salon team. An average Read More
Distributing profits as a percentage of annual pay is common practice in many industries but not in the professional hairdressing sector. Here Penny Etheridge talks about how salons could benefit from the a profit-sharing scheme. We all recognise that today’s landscape is dramatically different to the one faced by the hair industry five years ago. Read More