Salon Management

There are so many elements to running a salon business, including HR issues, business strategies and goal setting. We turn to experts in salon management for their advice on everything from effective retail and merchandising to how to motivate, manage and reward their teams. 

Is it Time for you to Drop your Retail Product Prices?

Posted on July 17, 2018

As hairdressers, we know the best way to guarantee the health and appearance of clients’ hair between salon visits is to recommend professional products. As well as containing superior ingredients and advanced formulas, professional products keep colour results vibrant and fresh, help maintain optimum condition and keeps your masterpiece looking better for longer. Professional after Read More

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Why the Reform on Business Rates has Been Rejected by Government

Posted on July 15, 2018

A lot of salons and barbershops feel business rates are an unfair and outdated tax on ‘bricks and mortar’ businesses. However despite the NHF calling for a reform, a business rates reform has been rejected by government. The fact that online retailers pay so little in business rates feels unfair. Against a backdrop of rising labour costs and falling Read More

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How to Create an Effective Salon Training Plan

Posted on July 10, 2018

It’s essential to develop your team’s skills to stay ahead of the competition. The Lounge Soho discuss how salon management consultant Ryan Fox’s programme is keeping staff motivated and clients coming back for more… Salon owner Joe Mills says… How has the organised training plan helped your business? It’s helped us to pull together as Read More

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5 Ways your Salon Can Improve Business This Summer

Posted on July 3, 2018

Summer is the time that everyone wants to look good, whether that’s pre-holiday beautifying, wedding season prep or experimenting with a new look. And for salons, it’s a perfect time to take advantage of holding onto returning customers, securing new clients and generally improve business this summer. Here, Nergish Wadia-Austin, Founder of PHAB Standard Ltd, Read More

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Hair Professionals Call for ‘Independent Industry Accreditation’ to Replace Apprenticeships

Posted on June 15, 2018

New and exclusive research from awareness group Choose Hair has found that 98% of hairdressing professionals would rather have an ‘independent industry accreditation’ system, instead of the current government-backed apprenticeship scheme. The survey* of those who work in the hairdressing sector found that: 70% believe the government’s current stance on apprenticeships is unhelpful to the Read More

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Still not Prepared for GDPR? Here’s What you Need to do ASAP

Posted on May 21, 2018

The General Data Protection Regulation (GDPR) applies from 25 May (this Friday!). If this has passed you by or you’ve not taken any action yet, there’s no need to panic – but you do need to get started straight away. Here are 10 things you need to do: 1 Check what ‘personal information’ you hold. Read More

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Three Client Conversations You Can Easily Turn into Extra Revenue

Posted on May 2, 2018

Structure is key to helping you and your team start, continue and ultimately lead a money-making conversation with your clients. Salon consultant Ryan Fox shares his tips and tricks for turning client chit chat into a money-maker for your business. “Once a conversation is flowing you need to know what end result you are looking Read More

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9 Tips to Boost you Customer Service Standards in your Business

Posted on April 27, 2018

Nergish Wadia-Austin, Founder of PHAB Standard Ltd, a British company that recognises and rewards performance standards in hair, beauty and nails, believes that great customer care results in a very pleasant experience for the customer but done well, a welcome side effect of those results is increased customer spend. Here are Nergish’s 9 top tips Read More

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