There are so many elements to running a salon business, including HR issues, business strategies and goal setting. We turn to experts in salon management for their advice on everything from effective retail and merchandising to how to motivate, manage and reward their teams.
Your salon is a reflection of the team within it making it incredibly important to ensure yourself and your team feel fulfilled. This is where mindfulness comes in handy. Being aware and considerate towards your team’s feelings and attitudes allows for easy improvements to motivation and group dynamics. Not sure where to start the process? SESH Read More
Current Business Director of the Year Janet Maitland of Janet Maitland Hair Excellence Salons in Durham shares the secrets behind her success as a salon business director. How did it feel to win Business Director of the Year at the British Hairdressing Business Awards? I was delighted to win, especially as I’m the first independent Read More
After you put in the time, effort and investment to hire the best employees possible, you need to keep them satisfied. Here are Liz McKeon’s top five ways to retain salon staff. 1. Get to know your staff Always greet people by their name, letting them know that you know exactly who they are and that Read More
Award-winning salon owner Phil Smith of Smith England in Salisbury explains why selling off his franchises and opening a not for profit salon was one of the best decisions he’s ever made. “I didn’t start off thinking that not for profit was the way forward. It’s definitely something I’ve learnt over time, through experience and Read More
In the hair and beauty industry personal injury claims are on the rise. Changes in English law have meant the “no win no fee” solicitors are looking for a new client base to replace the downturn in whiplash claims. With claims settlements averaging at £12,000 for a lash tint and as much as £35,000 for Read More
HOB Man, owned by salon group HOB Salons, has re-opened inside the Brent Cross shopping centre. The male grooming salon is now sporting a new look having been completely re-designed and refurbished over the last five weeks. HOB Man originally opened in 2012 and has since built up a loyal client base of men looking Read More
In the hair and beauty industry a disclaimer is often used by a therapist to avoid or limit their liability if something goes wrong during a treatment. The definition of a disclaimer is ‘any statement intended to specify or delimit the scope of rights and obligations that may be exercised and enforced by parties in Read More
Distributing profits as a percentage of annual pay is common practice in many industries but not in the professional hairdressing sector. Here Penny Etheridge talks about how salons could benefit from the a profit-sharing scheme. We all recognise that today’s landscape is dramatically different to the one faced by the hair industry five years ago. Read More
Losing a key member of staff and having to find someone new can be a challenge – but how do you make sure you attract the right staff in your salon? So we asked Liz McKeown to share her insights on how to identify and retain the best fit for your salon team. An average Read More