There are so many elements to running a salon business, including HR issues, business strategies and goal setting. We turn to experts in salon management for their advice on everything from effective retail and merchandising to how to motivate, manage and reward their teams.
In the hair and beauty industry personal injury claims are on the rise. Changes in English law have meant the “no win no fee” solicitors are looking for a new client base to replace the downturn in whiplash claims. With claims settlements averaging at £12,000 for a lash tint and as much as £35,000 for Read More
Losing a key member of staff and having to find someone new can be a challenge – but how do you make sure you attract the right staff in your salon? So we asked Liz McKeown to share her insights on how to identify and retain the best fit for your salon team. An average Read More
Distributing profits as a percentage of annual pay is common practice in many industries but not in the professional hairdressing sector. Here Penny Etheridge talks about how salons could benefit from the a profit-sharing scheme. We all recognise that today’s landscape is dramatically different to the one faced by the hair industry five years ago. Read More
In the hair and beauty industry a disclaimer is often used by a therapist to avoid or limit their liability if something goes wrong during a treatment. The definition of a disclaimer is ‘any statement intended to specify or delimit the scope of rights and obligations that may be exercised and enforced by parties in Read More
Opening a salon is a major move in becoming an entrepreneur in the thriving world that is the hair industry. However, knowing the steps to take and where to start isn’t something that is necessarily intuitive when it comes to building a business from scratch. That’s where Versum is at hand. The salon and spa software Read More
Business coach and lecturer, Penny Etheridge shares her 3 tips for employers, on how to build, motivate and keep a salon team happy. Recent studies on employee retention have found that recognition and personal growth are top motivators for employees, before wages. Penny agrees that money is low down the pecking order and here she Read More
The Autumn budget contained some good news for the hairdressing industry on apprenticeship costs, business rates and VAT but also announced inflation-busting increases to the National Living Wage/National Minimum Wage. This was the final budget presented by Philip Hammond before the UK leaves the European Union. Below are the four areas that are most relevant to the hairdressing Read More
The first half of 2018 results from a Kline PRO USA report is in. Haircare and affiliated salon services sales in the US saw growth, despite an overall decline in the industry. Unlike previous years when Q1 sales routinely fall off after strong fourth quarters that are fueled by holiday activity and gift card sales, Q2 Read More
Mintel has revealed six key consumer trends impacting industries and markets around the world. In 2019 and beyond, the global consumer landscape is set to change with the key themes of privacy, individuality, wellness, convenience and connectivity coming into play. We dissect the Mintel Consumer Trends and show how the salon industry can, and is already, responding. Total Read More