Business guides

Get the latest business news and advice from some of the top mentors in the industry, plus keep up-to-date with the legislation that could affect you salon with our Business Guides

How to Use the Zookeeping Technique to Help Manage your Team

Posted on August 29, 2018

Spirit Hair Co’s Mikaela Martin reveals how you can use the zookeeping technique to manage your team more effectively. Knowing how to communicate with your team and get the best out of them is key to running a successful salon. Mikaela Martin, co-director of the Spirit Hair Co in Buckinghamshire and Oxfordshire, uses the zookeeping Read More

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Business Panel: How to Increase Wages Whilst Staying Profitable

Posted on July 6, 2018

HJ’s British Hairdressing Business Awards winners share their hints and tips for how to keep your staff financially satisfied without jeopardising growth Name: Richard Wallace Salon: Richard Wallace Hairdressing Award: Salon of the Year 1 Richard’s top tips: Look at your pricelist and eliminate the low-priced services that drag the average bill down. Upsell additional Read More

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5 Ways your Salon Can Improve Business This Summer

Posted on July 3, 2018

Summer is the time that everyone wants to look good, whether that’s pre-holiday beautifying, wedding season prep or experimenting with a new look. And for salons, it’s a perfect time to take advantage of holding onto returning customers, securing new clients and generally improve business this summer. Here, Nergish Wadia-Austin, Founder of PHAB Standard Ltd, Read More

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Still not Prepared for GDPR? Here’s What you Need to do ASAP

Posted on May 21, 2018

The General Data Protection Regulation (GDPR) applies from 25 May (this Friday!). If this has passed you by or you’ve not taken any action yet, there’s no need to panic – but you do need to get started straight away. Here are 10 things you need to do: 1 Check what ‘personal information’ you hold. Read More

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Three Client Conversations You Can Easily Turn into Extra Revenue

Posted on May 2, 2018

Structure is key to helping you and your team start, continue and ultimately lead a money-making conversation with your clients. Salon consultant Ryan Fox shares his tips and tricks for turning client chit chat into a money-maker for your business. “Once a conversation is flowing you need to know what end result you are looking Read More

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9 Tips to Boost you Customer Service Standards in your Business

Posted on April 27, 2018

Nergish Wadia-Austin, Founder of PHAB Standard Ltd, a British company that recognises and rewards performance standards in hair, beauty and nails, believes that great customer care results in a very pleasant experience for the customer but done well, a welcome side effect of those results is increased customer spend. Here are Nergish’s 9 top tips Read More

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How your Business could Benefit from Freelance Stylists

Posted on April 24, 2018

Chop Chop London is a new salon brand that is built to cater for the 21st century consumer who is time poor and always on the move. Kaye Sotome, co-founder and director made the decision to cater to the freelance community, which is fast becoming the majority. But, he believes freelance stylists often struggle to find Read More

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How to Manage Clients’ Growing Expectations in Salon

Posted on December 11, 2017

Today’s clients turned ultra-consumers are driven by getting what they want when they want it. Here we spoke to a few key industry individuals about how add-services can help manage the modern clients’ growing expectations. Salon owners are becoming ever more entrepreneurial in their business approach; the digital age demands nothing less. Rigid old rules Read More

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