Business guides

Get the latest business news and advice from some of the top mentors in the industry, plus keep up-to-date with the legislation that could affect you salon with our Business Guides

Still not Prepared for GDPR? Here’s What you Need to do ASAP

Posted on May 21, 2018

The General Data Protection Regulation (GDPR) applies from 25 May (this Friday!). If this has passed you by or you’ve not taken any action yet, there’s no need to panic – but you do need to get started straight away. Here are 10 things you need to do: 1 Check what ‘personal information’ you hold. Read More

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Three Client Conversations You Can Easily Turn into Extra Revenue

Posted on May 2, 2018

Structure is key to helping you and your team start, continue and ultimately lead a money-making conversation with your clients. Salon consultant Ryan Fox shares his tips and tricks for turning client chit chat into a money-maker for your business. “Once a conversation is flowing you need to know what end result you are looking Read More

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9 Tips to Boost you Customer Service Standards in your Business

Posted on April 27, 2018

Nergish Wadia-Austin, Founder of PHAB Standard Ltd, a British company that recognises and rewards performance standards in hair, beauty and nails, believes that great customer care results in a very pleasant experience for the customer but done well, a welcome side effect of those results is increased customer spend. Here are Nergish’s 9 top tips Read More

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How your Business could Benefit from Freelance Stylists

Posted on April 24, 2018

Chop Chop London is a new salon brand that is built to cater for the 21st century consumer who is time poor and always on the move. Kaye Sotome, co-founder and director made the decision to cater to the freelance community, which is fast becoming the majority. But, he believes freelance stylists often struggle to find Read More

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How to Manage Clients’ Growing Expectations in Salon

Posted on December 11, 2017

Today’s clients turned ultra-consumers are driven by getting what they want when they want it. Here we spoke to a few key industry individuals about how add-services can help manage the modern clients’ growing expectations. Salon owners are becoming ever more entrepreneurial in their business approach; the digital age demands nothing less. Rigid old rules Read More

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Hairdressing Industry Reactions to the Autumn 2017 Budget

Posted on November 23, 2017

Chancellor Philip Hammond presented his Autumn Budget yesterday, which included a rise in the National Living Wage and change in business rates. Here’s a Quick Recap of the Main Points Chancellor Philip Hammond announced the National Living Wage for over-25s is to rise by 4.4% from £7.50 to £7.83 an hour from April 2018. A change Read More

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Choosing the Right Insurance Policy for Your Salon Business

Posted on September 6, 2016

HJ, in association with InEvexco, has launched HJ Direct, a bespoke insurance service aimed specifically at the hairdressing industry, whether you are a freelancer or a salon owner. We live in a litigious society where no win no fee solicitors allow customers to make claims for the smallest things. There are often news stories about Read More

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Business Guides: National Minimum Wage

Posted on September 6, 2016

With hefty fines for those that flout the law and the government publicly naming and shaming those who do, salon owners need to know the small print relating to the National Minimum Wage.

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