Colourstart has officially integrated with salon software, Phorest, to make patch testing an easier process.
Patch testing is a crucial step in a customer's journey, however it can be a time-consuming process for
the salon too, and this is where Colourstart can help with a simple-to-use solution.
Colourstart offers the only clinically proven test for the allergy to hair colour (PPD) licensed by the Medicines and Healthcare Products Regulatory Agency (MHRA). When they first join, clients activate their Passport Profile by completing a Colourstart test. Once set-up, Colourstart Passport clients have the
freedom to enjoy professional colour using any brand in any Colourstart salon.
Why not find out more about patch testing here?
Integration snapshot
● Colourstart to match client details in Phorest against their patch test database, checking for
successful patch test history.
● Colourstart to send out automated patch test requests in the event of no patch test history.
Cahir Hennessy, Phorest’s Senior Product Manager, comments: “We are fully committed to ensuring both the salon and client journey is seamless and we recognise that Colourstart is an integral part of that journey for many salons. We understand the importance of client safety and data in the salon, and we are therefore delighted to now officially integrate with Colourstart."
What's more, Martin Dick, Technical Lead for Colourstart Passport, believes that this is a breakthrough for Colourstart. He says: "The integration with Phorest will fully automate day-to-day tasks when operating Colourstart, such as keeping skin testing data in one place, improving operational efficiency, and ensuring the safety of its customers."
Not Another Salon in London has been seeing the benefits of the new integration. Bladon Moriarty, Manager of Not Another Salon, comments: “The entire process could not be easier; it saves me time and keeps information clear. With Colourstart and Phorest working together, the automation has made our client journey much clearer and simpler. It takes care of inviting clients to join, redeeming passports automatically and reminding them when it’s time to retake their screening questionnaire. This means there is one less task for the salon to worry about each day and allows more focus on customer care, which we value highly here at Not Another Salon."
You can check out what salons want from management software here.