Babtac's best roadshow
BABTAC'S (British Association of Beauty Therapy and Cosmetology) country-wide roadshows (BEST - Beauty, Education, Seminars and Training), begain in Leeds. Sasha Lill sits in on HR consultant and employment law expert, David Wright's lecture.
LEARN HOW TO MANAGE YOUR STAFF EFFECTIVELY
Salon owners spend thousands on premises and products but miss the chance to maximise the benefit of their human resource - their staff, who determine how good the salon is.
As an HR consultant and employment law expert, David Wright knows that employing staff can be a nightmare and employment law, complex. With 100,000+ tribunals held each year, he stressed the need to know what the employment risks are before you start.
In his seminar,
Ten Tips To Effectively Manage Your Staff, David advised on how to use such things as your contract of employment ("the most valuable document you have") and the law to your advantage.Subjects covered included: how to appoint the right staff; using a long probationary period with tough targets to make sure you keep only the best staff; and minimising the disruption of holiday entitlement by ensuring leave isn't taken at your busiest period.
Recognising that staff need motivation, David touched on training and how to recover costs from staff who leave within a short period of time, plus how your conditions of service can reward good performers and loyalty, as well as help minimise costs. He discussed the benefits of flexible hours and part-time working as a positive not a negative, giving practical examples of how this works for a salon. Holiday entitlement, notice periods and maternity rights also featured, as well as disciplinary issues and procedures.
Whatever employment issue you face, get advice before you start - ignorance is bliss but no defence, warned David.
